Webscension

WEBSCENSION.

saas Clone

How to Build an App Like Intercom

Create a customer messaging platform with live chat, shared inbox, and user data.

$5,000 - $12,000
3-4 weeks
Standard

What Intercom Does

Intercom is a customer communication platform. It combines live chat, email, and in-app messaging with user data and automation.

Why Build a Intercom Clone?

  • Customer communication is essential for SaaS
  • High-value B2B market
  • Sticky product after integration
  • Clear usage-based pricing

Core MVP Features for Intercom Clone

User-Facing

  • Embeddable chat widget
  • Shared team inbox
  • User profiles and data
  • Conversation history
  • Canned responses
  • Assignment and routing

Admin Panel

  • Widget customization
  • Team management
  • Analytics
  • Integration settings

Integrations

  • Website embed (JavaScript)
  • User identification
  • Email fallback
  • Webhook notifications

Niche Opportunities for Your Intercom Clone

Instead of competing with Intercom directly, focus on an underserved niche:

E-commerce customer supportSaaS onboarding messagingHealthcare patient communicationReal estate client chatEducational institution support

Intercom Clone: Cost & Timeline

$5,000 - $12,000

Fixed price for MVP development

3-4 weeks

From kickoff to launch

Frequently Asked Questions

Related Clone Ideas

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